Day & Night Air Conditioning, Heating, & Plumbing are considered "the elite" to our family. First, I called and spoke to Troy, the Installation Manager. He listened carefully to our needs and catered to what we sought in our home. Second, Troy immediately had Ronnie come to our house to inspect the job. It was a 15-hour turnaround. Ronnie was very courteous, and he placed covers on his shoes. He was extremely knowledgeable. Within an hour after Ronnie departed. Next, Troy called us to let us know the findings in our attic. We did not have enough wires, and it was concerning to them. Troy said they would be fixing the wires in our attic for our systems to work properly. Let me bring you back to the other quotes that we had gotten and not one of the other places told us about the wires. I was impressed with Day & Night. This is why Day & Night is the ELITE. They go above and beyond what is expected. After that, Troy immediately had Willy contact us with prices. Then, Troy scheduled a crew and called me to let me know they would be at my home the next day to install two 19 Sear units. Yes, two! We have had no air for two weeks and for Day & Night to move so quickly for us will never be forgotten. The next day, I received a text saying, Pike has arrived (one of the crew members) and it was a text with information about him. It was a very friendly beginning to the day. Pick instructed us on what was next to come. The rest of the crew arrived, Andrew (Lead and I saw online that he was Employee of the Year), Pike, Danny (BTW he received Employee of the Month), Matt, Jeff, and Brayan. I had many questions, and they answered all of them with a smile. They reassured me that the wires would be fixed since I was mostly concerned about that. They placed material on the path they needed to work on the systems. They were respectful of my three dogs too. Andrew is an amazing lead as he got them all together and assigned them a job and they said "Yes, sir" and they all got to work. I also noticed that Andrew went to each area (upstairs attic, garage attic, and outside area to install the new air conditioners to make sure everyone knew their job. Andrew is a very excellent lead. Danny and Pike answered the additional questions that I had during the day. They were respectful and would show me the areas to which they were referring too. That meant a lot to me because I do not know a lot about the systems and such. Pike was patient when communicating with me, as well. These men are a strong team, and they know excellent customer service. Andrew also patiently showed me how to use the new air panel and helped me add it to my phone. Matt, Jeff, and Brayan made sure the cleanup was top-notch. When they left, I could not tell they were in my home, except for the amazing cool air. A special thank you to all of you! You made this very hard time for our family amazing. Jodi and Scott Kaczynski
Dick Matthews
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November 18, 2024
I had Chris come out for the annual check-up on my air conditioning unit, and he did an outstanding job! He was punctual, professional, and thoroughly inspected everything to ensure my system is running smoothly for the season. Chris took the time to explain his findings and made sure I understood everything he was doing. It’s clear he takes pride in his work and genuinely cares about keeping things in top condition. Highly recommend him for anyone needing routine maintenance or AC services!
Lu Lu
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November 22, 2024
Wellington has services our house now multiple times. He is always friendly, professional and kind. Always is helpful and knowledgeable.Truly we have had other techs too from Day and Night and everyone has been stellar. I trust Day and Night. They show videos of what they see that explains any needs we may need on both of our units. It’s always a pleasure because they take the time to make sure everything is going well. Thank you Day and Night!
Maria Hechanova
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September 30, 2024
Happy with my service from Day & Night Air Conditioning. Technician Nick was courteous, patient, knowledgeable and showed me photos of what was wrong with our A/C unit. His communication and explanation in terms and analogies I could understand has now earned Day & Night Air my future repeat business.
I also had a great experience Jimmy Hobaica. He is also a great communicator which is top trait I’m looking for in anybody I hire. Out of the three A/C companies I interviewed and received estimates from, he had the best visual presentation and chart that clearly laid out my options. He verbally walked me through it and was direct in the reasons behind his recommendations.
The following people helped execute installing our new A/C: Ronnie, Luis, Ashton, Pike, & Francisco.
Ronnie, field supervisor is a ROCK STAR. He arrived on site the day before install to evaluate where the three new supply vents and one return vent will go. He followed up with a phone call and was there the next day to make sure the vent placements wouldn’t interfere with the light placements in our remodeled room. BONUS: He has a great personality and his energy made me smile during such a stressful time. He seems to really enjoy his job.
Luis led the install team. He didn’t waste any time getting his team on my roof. Luis, packed with personality made me feel at ease with the process. Another nice touch to a stressful situation.
This is the longest review I’ve ever written.
Worth naming all seven members of the Day & Night team, because I’m a very happy customer and appreciate the team’s urgency and attention to detail.
Thank you all for doing such a great job!
10/10 recommend.
tvibez 450
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August 21, 2024
Great experience and quality work! Our hvac system completely died and was living out of a hotel dealing with our home warranty which was a nightmare. Got referred to this company by a friend at work and called them to set an appointment and they were able to come the next day. Jimmy did the initial consultation and was very thorough to make our decision on the unit to go with easier and was able to schedule the next day for replacement of our hvac system. Our installer Efrain and Francisco were awesome very professional and cleaned up nicely when done. Would definitely recommend they get the job done along with quality work despite it being the busiest time of year for them!
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3669 E La Salle St, Phoenix, AZ 85040, USA
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Day & Night Air Conditioning, Heating, & Plumbing are considered "the elite" to our family. First, I called and spoke to Troy, the Installation Manager. He listened carefully to our needs and catered to what we sought in our home. Second, Troy immediately had Ronnie come to our house to inspect the job. It was a 15-hour turnaround. Ronnie was very courteous, and he placed covers on his shoes. He was extremely knowledgeable. Within an hour after Ronnie departed. Next, Troy called us to let us know the findings in our attic. We did not have enough wires, and it was concerning to them. Troy said they would be fixing the wires in our attic for our systems to work properly. Let me bring you back to the other quotes that we had gotten and not one of the other places told us about the wires. I was impressed with Day & Night. This is why Day & Night is the ELITE. They go above and beyond what is expected. After that, Troy immediately had Willy contact us with prices. Then, Troy scheduled a crew and called me to let me know they would be at my home the next day to install two 19 Sear units. Yes, two! We have had no air for two weeks and for Day & Night to move so quickly for us will never be forgotten. The next day, I received a text saying, Pike has arrived (one of the crew members) and it was a text with information about him. It was a very friendly beginning to the day. Pick instructed us on what was next to come. The rest of the crew arrived, Andrew (Lead and I saw online that he was Employee of the Year), Pike, Danny (BTW he received Employee of the Month), Matt, Jeff, and Brayan. I had many questions, and they answered all of them with a smile. They reassured me that the wires would be fixed since I was mostly concerned about that. They placed material on the path they needed to work on the systems. They were respectful of my three dogs too. Andrew is an amazing lead as he got them all together and assigned them a job and they said "Yes, sir" and they all got to work. I also noticed that Andrew went to each area (upstairs attic, garage attic, and outside area to install the new air conditioners to make sure everyone knew their job. Andrew is a very excellent lead. Danny and Pike answered the additional questions that I had during the day. They were respectful and would show me the areas to which they were referring too. That meant a lot to me because I do not know a lot about the systems and such. Pike was patient when communicating with me, as well. These men are a strong team, and they know excellent customer service. Andrew also patiently showed me how to use the new air panel and helped me add it to my phone. Matt, Jeff, and Brayan made sure the cleanup was top-notch. When they left, I could not tell they were in my home, except for the amazing cool air. A special thank you to all of you! You made this very hard time for our family amazing. Jodi and Scott Kaczynski
I had Chris come out for the annual check-up on my air conditioning unit, and he did an outstanding job! He was punctual, professional, and thoroughly inspected everything to ensure my system is running smoothly for the season. Chris took the time to explain his findings and made sure I understood everything he was doing. It’s clear he takes pride in his work and genuinely cares about keeping things in top condition. Highly recommend him for anyone needing routine maintenance or AC services!
Wellington has services our house now multiple times. He is always friendly, professional and kind. Always is helpful and knowledgeable.Truly we have had other techs too from Day and Night and everyone has been stellar. I trust Day and Night. They show videos of what they see that explains any needs we may need on both of our units. It’s always a pleasure because they take the time to make sure everything is going well. Thank you Day and Night!
Happy with my service from Day & Night Air Conditioning. Technician Nick was courteous, patient, knowledgeable and showed me photos of what was wrong with our A/C unit. His communication and explanation in terms and analogies I could understand has now earned Day & Night Air my future repeat business. I also had a great experience Jimmy Hobaica. He is also a great communicator which is top trait I’m looking for in anybody I hire. Out of the three A/C companies I interviewed and received estimates from, he had the best visual presentation and chart that clearly laid out my options. He verbally walked me through it and was direct in the reasons behind his recommendations. The following people helped execute installing our new A/C: Ronnie, Luis, Ashton, Pike, & Francisco. Ronnie, field supervisor is a ROCK STAR. He arrived on site the day before install to evaluate where the three new supply vents and one return vent will go. He followed up with a phone call and was there the next day to make sure the vent placements wouldn’t interfere with the light placements in our remodeled room. BONUS: He has a great personality and his energy made me smile during such a stressful time. He seems to really enjoy his job. Luis led the install team. He didn’t waste any time getting his team on my roof. Luis, packed with personality made me feel at ease with the process. Another nice touch to a stressful situation. This is the longest review I’ve ever written. Worth naming all seven members of the Day & Night team, because I’m a very happy customer and appreciate the team’s urgency and attention to detail. Thank you all for doing such a great job! 10/10 recommend.
Great experience and quality work! Our hvac system completely died and was living out of a hotel dealing with our home warranty which was a nightmare. Got referred to this company by a friend at work and called them to set an appointment and they were able to come the next day. Jimmy did the initial consultation and was very thorough to make our decision on the unit to go with easier and was able to schedule the next day for replacement of our hvac system. Our installer Efrain and Francisco were awesome very professional and cleaned up nicely when done. Would definitely recommend they get the job done along with quality work despite it being the busiest time of year for them!