Tom, Byron and Dakota installed a new carrier system to replace my builder grade junk. I was extremely satisfied with the installation. The crew was professional and friendly!
aaron mott
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November 16, 2024
We had Tom, Tyler, and Byron really took care of us. Got done a lot quicker than I ever expected. The new AC units just blow me away. I love the follow-up from this company. They really a ton of faith in their product. That's what made us feel really comfortable making a decision to replace our AC with cool zone. The guys in the house will respectful all day long and we're very knowledgeable about the systems. They made our system a ton more efficient, pointed out a lot of things that the builder did kind of incorrect. So I'm excited to lower my bills with a more efficient system! I would recommend this company and ask for Tyler, Tom and Byron you won't be disappointed!
Amanda Baird
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November 14, 2024
Cool Zone HVAC has the #1 customer service and technicians in the valley of the sun. First of all, Nicole is professional and knows how important communication is to the whole process. When technician Dakota arrived to inspect and diagnose the unit. Dakota was knowledgeable, kind and considerate of the whole situation. Dakota is an excellent technician and sales associate too. Today two more employees from Cool Zone arrived to replace my unit. I am so impressed by both Craig and Tom having been so on target and installing the unit, removing the old one and the outdated swamp cooler too from the roof. They were careful, worked diligently and hard, and even took picture of the work they accomplished on the roof to share with me. I was not only impressed with their timeliness both Tom and Craig made time to find things in common with me. For example: I help a local shop called VN Boba - which is authentic Vietnamese Boba and it was really neat to learn that Craig is Vietnamese. This company is above par and deserves your business. Thank you ALL for making me feel cared about and educating me about the new AC and thermostat. The scrap company arrived less than an hour after the job was done and removed all the debris. Cool Zone you are #1 in Arizona! Keep up the good work. Happy Holidays 🎄🎅🧑🎄
Teresa Smith
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February 24, 2025
Cool Zone did an amazing job on replacing my HVAC system! A crew of 4 people came to install this complete replacement prior to Christmas and they were incredible! So much thanks Byron, Tom,Tyler and Craig who worked nonstop! (Danette was also amazing setting up the scheduling and everything else needed to make this happen)! They were neat, polite, fun and highly skilled and really cared about us and our home.I could not have asked for a better team! I completely recommend Cool Zone and will refer them to all my contact in the future.
John K
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March 12, 2025
Joseph R did our service and it was excellent. He took the time to explain in detail what he did and why. He also pointed out several potential problems to be aware of We use the service plan and are very pleased with Cool Zone. Cool Zone has been and will be our heating and cooling go to.
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Tom, Byron and Dakota installed a new carrier system to replace my builder grade junk. I was extremely satisfied with the installation. The crew was professional and friendly!
We had Tom, Tyler, and Byron really took care of us. Got done a lot quicker than I ever expected. The new AC units just blow me away. I love the follow-up from this company. They really a ton of faith in their product. That's what made us feel really comfortable making a decision to replace our AC with cool zone. The guys in the house will respectful all day long and we're very knowledgeable about the systems. They made our system a ton more efficient, pointed out a lot of things that the builder did kind of incorrect. So I'm excited to lower my bills with a more efficient system! I would recommend this company and ask for Tyler, Tom and Byron you won't be disappointed!
Cool Zone HVAC has the #1 customer service and technicians in the valley of the sun. First of all, Nicole is professional and knows how important communication is to the whole process. When technician Dakota arrived to inspect and diagnose the unit. Dakota was knowledgeable, kind and considerate of the whole situation. Dakota is an excellent technician and sales associate too. Today two more employees from Cool Zone arrived to replace my unit. I am so impressed by both Craig and Tom having been so on target and installing the unit, removing the old one and the outdated swamp cooler too from the roof. They were careful, worked diligently and hard, and even took picture of the work they accomplished on the roof to share with me. I was not only impressed with their timeliness both Tom and Craig made time to find things in common with me. For example: I help a local shop called VN Boba - which is authentic Vietnamese Boba and it was really neat to learn that Craig is Vietnamese. This company is above par and deserves your business. Thank you ALL for making me feel cared about and educating me about the new AC and thermostat. The scrap company arrived less than an hour after the job was done and removed all the debris. Cool Zone you are #1 in Arizona! Keep up the good work. Happy Holidays 🎄🎅🧑🎄
Cool Zone did an amazing job on replacing my HVAC system! A crew of 4 people came to install this complete replacement prior to Christmas and they were incredible! So much thanks Byron, Tom,Tyler and Craig who worked nonstop! (Danette was also amazing setting up the scheduling and everything else needed to make this happen)! They were neat, polite, fun and highly skilled and really cared about us and our home.I could not have asked for a better team! I completely recommend Cool Zone and will refer them to all my contact in the future.
Joseph R did our service and it was excellent. He took the time to explain in detail what he did and why. He also pointed out several potential problems to be aware of We use the service plan and are very pleased with Cool Zone. Cool Zone has been and will be our heating and cooling go to.