We had Tom, Tyler, and Byron really took care of us. Got done a lot quicker than I ever expected. The new AC units just blow me away. I love the follow-up from this company. They really a ton of faith in their product. That's what made us feel really comfortable making a decision to replace our AC with cool zone. The guys in the house will respectful all day long and we're very knowledgeable about the systems. They made our system a ton more efficient, pointed out a lot of things that the builder did kind of incorrect. So I'm excited to lower my bills with a more efficient system! I would recommend this company and ask for Tyler, Tom and Byron you won't be disappointed!
Amanda Baird
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November 14, 2024
Cool Zone HVAC has the #1 customer service and technicians in the valley of the sun. First of all, Nicole is professional and knows how important communication is to the whole process. When technician Dakota arrived to inspect and diagnose the unit. Dakota was knowledgeable, kind and considerate of the whole situation. Dakota is an excellent technician and sales associate too. Today two more employees from Cool Zone arrived to replace my unit. I am so impressed by both Craig and Tom having been so on target and installing the unit, removing the old one and the outdated swamp cooler too from the roof. They were careful, worked diligently and hard, and even took picture of the work they accomplished on the roof to share with me. I was not only impressed with their timeliness both Tom and Craig made time to find things in common with me. For example: I help a local shop called VN Boba - which is authentic Vietnamese Boba and it was really neat to learn that Craig is Vietnamese. This company is above par and deserves your business. Thank you ALL for making me feel cared about and educating me about the new AC and thermostat. The scrap company arrived less than an hour after the job was done and removed all the debris. Cool Zone you are #1 in Arizona! Keep up the good work. Happy Holidays 🎄🎅🧑🎄
Dr. Bob Best of Breed Vehicle Services
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June 26, 2024
My ac had been failing and today got the replacement. Tom & Tyler were awesome and worked hard in this heat to get my unit up and running! They were professional, very easy to work with and stayed until the job was done. I highly recommend Cool Zone Air and Heating!
The Baylons
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November 21, 2024
We had an incredible experience with Cool Zone. Byron was great to work with! He is professional, courteous, efficient, and trustworthy to take care of our needs. He was able to diagnose the issue with our daughter's bedroom being so much warmer than the rest of our house. He provided a game plan that was efficient and that would not cost us a large sum of money or be unnecessary work. We would highly recommend Byron and Cool Zone for all of your AC and heading needs. We will continue to be life long customers based upon their excellent service and care.
Don S
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November 27, 2024
Great Professional group of people. My first call to Cool Zone was for a quote for my roof top unit. The professionalism on that call set the stage for the outstanding customer service to follow. Dakota called me when he was on his way with an ETA. He was very knowledgeable and understood what my needs were. From Dakota the install technicians to the entire office staff, you all have exceeded our expectations.
I would highly recommend Cool Zone and if I could give 10 stars I would.
Thank you Cool Zone for the great experience.
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We had Tom, Tyler, and Byron really took care of us. Got done a lot quicker than I ever expected. The new AC units just blow me away. I love the follow-up from this company. They really a ton of faith in their product. That's what made us feel really comfortable making a decision to replace our AC with cool zone. The guys in the house will respectful all day long and we're very knowledgeable about the systems. They made our system a ton more efficient, pointed out a lot of things that the builder did kind of incorrect. So I'm excited to lower my bills with a more efficient system! I would recommend this company and ask for Tyler, Tom and Byron you won't be disappointed!
Cool Zone HVAC has the #1 customer service and technicians in the valley of the sun. First of all, Nicole is professional and knows how important communication is to the whole process. When technician Dakota arrived to inspect and diagnose the unit. Dakota was knowledgeable, kind and considerate of the whole situation. Dakota is an excellent technician and sales associate too. Today two more employees from Cool Zone arrived to replace my unit. I am so impressed by both Craig and Tom having been so on target and installing the unit, removing the old one and the outdated swamp cooler too from the roof. They were careful, worked diligently and hard, and even took picture of the work they accomplished on the roof to share with me. I was not only impressed with their timeliness both Tom and Craig made time to find things in common with me. For example: I help a local shop called VN Boba - which is authentic Vietnamese Boba and it was really neat to learn that Craig is Vietnamese. This company is above par and deserves your business. Thank you ALL for making me feel cared about and educating me about the new AC and thermostat. The scrap company arrived less than an hour after the job was done and removed all the debris. Cool Zone you are #1 in Arizona! Keep up the good work. Happy Holidays 🎄🎅🧑🎄
My ac had been failing and today got the replacement. Tom & Tyler were awesome and worked hard in this heat to get my unit up and running! They were professional, very easy to work with and stayed until the job was done. I highly recommend Cool Zone Air and Heating!
We had an incredible experience with Cool Zone. Byron was great to work with! He is professional, courteous, efficient, and trustworthy to take care of our needs. He was able to diagnose the issue with our daughter's bedroom being so much warmer than the rest of our house. He provided a game plan that was efficient and that would not cost us a large sum of money or be unnecessary work. We would highly recommend Byron and Cool Zone for all of your AC and heading needs. We will continue to be life long customers based upon their excellent service and care.
Great Professional group of people. My first call to Cool Zone was for a quote for my roof top unit. The professionalism on that call set the stage for the outstanding customer service to follow. Dakota called me when he was on his way with an ETA. He was very knowledgeable and understood what my needs were. From Dakota the install technicians to the entire office staff, you all have exceeded our expectations. I would highly recommend Cool Zone and if I could give 10 stars I would. Thank you Cool Zone for the great experience.