Mike arrived on time and was professional and straightforward during the entire service call. He diagnosed the problem quickly and explained in detail the work needed to fix the clogged sink & pipes. He was very knowledgeable and easy to talking to. We will use Farrell Bros for any & all future plumbing needs.
Timothy Balfe
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November 23, 2024
Mark Bates was awesome! He went right to work and cleared the clog. My cast iron house trap drain area has been a problem a few times over the last year.
I asked Mark about the possibility and cost to replace the trap.
He quickly looked around and explained in detail how he would do the job and spoke to the office and had an estimate quickly in my email. His experience and knowledge was obvious.
Donna Cherry
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November 03, 2024
Mike Smith was on time, very knowledgeable and got the job completed quickly and efficiently, unclogging a seriously blocked drain. Even though this was an emergency job on a Sunday, I feel it was reasonably priced. I will not hesitate to call Benjamin Franklin Plumbing of Albany with any of my plumbing needs in the future and I will definitely ask for Mike Smith. He is absolutely the best!! I will recommend your company to family and friends. ♥
Sindy Limin (Minty)
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October 17, 2024
We had a basement leak issue that required urgent attention and we were able to get a next-day appointment. Scott came in much earlier than the estimated 12pm-4pm time window. The problem was identified quickly and fixed in a few hours' time. Thank you for the good work!
Latrice Phillip
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November 13, 2024
His name I believe was Mike, I don’t know his last name. He was very thorough and explained to me how to properly use the dehumidifier feature, amongst other things. Thank you for providing such great service.
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6 Simmons Ln, Albany, NY 12204, USA
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Mike arrived on time and was professional and straightforward during the entire service call. He diagnosed the problem quickly and explained in detail the work needed to fix the clogged sink & pipes. He was very knowledgeable and easy to talking to. We will use Farrell Bros for any & all future plumbing needs.
Mark Bates was awesome! He went right to work and cleared the clog. My cast iron house trap drain area has been a problem a few times over the last year. I asked Mark about the possibility and cost to replace the trap. He quickly looked around and explained in detail how he would do the job and spoke to the office and had an estimate quickly in my email. His experience and knowledge was obvious.
Mike Smith was on time, very knowledgeable and got the job completed quickly and efficiently, unclogging a seriously blocked drain. Even though this was an emergency job on a Sunday, I feel it was reasonably priced. I will not hesitate to call Benjamin Franklin Plumbing of Albany with any of my plumbing needs in the future and I will definitely ask for Mike Smith. He is absolutely the best!! I will recommend your company to family and friends. ♥
We had a basement leak issue that required urgent attention and we were able to get a next-day appointment. Scott came in much earlier than the estimated 12pm-4pm time window. The problem was identified quickly and fixed in a few hours' time. Thank you for the good work!
His name I believe was Mike, I don’t know his last name. He was very thorough and explained to me how to properly use the dehumidifier feature, amongst other things. Thank you for providing such great service.