The service lives up to the reputation of the name in every respect. Maintaining a high standard of client service With the highest level of expertise and empathy, Anthony dealt with my issue. The professionals that came out to fix my water heater were so careful and neat that I have no hesitation in recommending this company. It is really appreciated.
Chris Elton
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September 21, 2023
There was a challenging broken pipe at the wall where the faucet was. It was difficult to replace this pipe because it was more than 70 years old. When I called NYC Plumber Services, his helper promptly arrived. Jeffrey assessed the situation, described in detail what needed to be done, and provided a cost estimate. It only took a few hours when I had expected it to take the entire day. The final outcome was a superb piece of artwork. The home's siding and the original spigot and pipes remained untouched. They are experts in their area of expertise. I'll always call them if I need plumbing work done.
matthew gramberg
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July 27, 2024
Super unprofessional. Rude dispatch who laughed at my emergency. This company will not help you out if you need them. Typical response was “within the hour” for 3 hours. Dispatcher told me the plumber was in front of my location when he wasn’t even close. Don’t waste your time.
Nikki Bush
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September 29, 2023
The plumber was extremely knowledgeable, courteous, and patient. He arrived at my residence, provided an estimate, and waited while my spouse explained and reviewed our repair options over the phone. He took the time to elucidate in detail what needed to be done, and he was proficient in completing the task in a timely manner. They provided Good Customer Service while interacting with the Customer, which is appreciated. Thank you NYC Plumbing for servicing my property.
Santino Abbott
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November 02, 2023
I researched this company online after discovering a clogged faucet in my new residence. They were able to respond to my contact the same day (a plus). The initial technician, Tyler, appeared to have resolved the issue I was experiencing at the time (or so I thought), but I later discovered that the issue had been transferred to another location, where I subsequently encountered problems. They sent technician Anthony after a callback, and he was FANTASTIC. My fiancé could not cease raving about Anthony's friendliness and efficiency. He stated that Anthony was identical to the person depicted in NYC Plumbing commercials. He resolved the issue and explained what may have gone awry the first time. We are entirely satisfied with Anthony's ability to resolve the issue and his positive and courteous demeanor. When I spend money with a company, I search for employees who are satisfied with their position. CUSTOMER SUPPORT!
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The service lives up to the reputation of the name in every respect. Maintaining a high standard of client service With the highest level of expertise and empathy, Anthony dealt with my issue. The professionals that came out to fix my water heater were so careful and neat that I have no hesitation in recommending this company. It is really appreciated.
There was a challenging broken pipe at the wall where the faucet was. It was difficult to replace this pipe because it was more than 70 years old. When I called NYC Plumber Services, his helper promptly arrived. Jeffrey assessed the situation, described in detail what needed to be done, and provided a cost estimate. It only took a few hours when I had expected it to take the entire day. The final outcome was a superb piece of artwork. The home's siding and the original spigot and pipes remained untouched. They are experts in their area of expertise. I'll always call them if I need plumbing work done.
Super unprofessional. Rude dispatch who laughed at my emergency. This company will not help you out if you need them. Typical response was “within the hour” for 3 hours. Dispatcher told me the plumber was in front of my location when he wasn’t even close. Don’t waste your time.
The plumber was extremely knowledgeable, courteous, and patient. He arrived at my residence, provided an estimate, and waited while my spouse explained and reviewed our repair options over the phone. He took the time to elucidate in detail what needed to be done, and he was proficient in completing the task in a timely manner. They provided Good Customer Service while interacting with the Customer, which is appreciated. Thank you NYC Plumbing for servicing my property.
I researched this company online after discovering a clogged faucet in my new residence. They were able to respond to my contact the same day (a plus). The initial technician, Tyler, appeared to have resolved the issue I was experiencing at the time (or so I thought), but I later discovered that the issue had been transferred to another location, where I subsequently encountered problems. They sent technician Anthony after a callback, and he was FANTASTIC. My fiancé could not cease raving about Anthony's friendliness and efficiency. He stated that Anthony was identical to the person depicted in NYC Plumbing commercials. He resolved the issue and explained what may have gone awry the first time. We are entirely satisfied with Anthony's ability to resolve the issue and his positive and courteous demeanor. When I spend money with a company, I search for employees who are satisfied with their position. CUSTOMER SUPPORT!